Testimonials


Testimonials

“Having a pool installed is a big decision. Lorenzo and Megan were there for me every step of the way, and continue to provide information when I need it. They are a great team, each bringing different strengths to the business. I am so glad that I went through with the decision. My pool is beautiful and provides a great centre around which to gather with friends and family. Thank you Lorenzo and Megan.”

Meredith Parkes, Saanich BC

We used Lorenzo for consulting and ordering our pool kit. We started work on our pool in 2020 and with their help decided on size etc. We built the pool ourselves but they were always there to respond to our questions. With Covid delays we did not get our liner until late 2020. And with weather delays in May and June we finally got our liner installed near the middle of June 2021. We have been enjoying our pool every day since and are very thankful we had them involved to get everything up and running and teach us the maintenance etc. Would highly recommend their services.”

Cathy Taylor, Nanaimo BC

We had interviewed a number of Pool Companies before meeting Lorenzo from All Star Pools and within a few minutes knew that we had the right person for our project. Lorenzo explained everything so we could understand and he followed up on every detail. If we had a question he would return a call so quickly. To say we are extremely happy with our new pool is still an understatement because Lorenzo and his team went above and beyond for us. I would happily recommend Lorenzo and All Star Pools any day. Thanks again Lorenzo for giving us our own Home Resort. Cheers!”

Greg & Marilyn Long

We have been dreaming of having our own pool for years and after meeting Lorenzo and Megan, we took the plunge ( he he ). From standing on the backyard grass, with spray paint can in hand, to now; an incredible backyard oasis, we couldn’t have dreamed it could be so beautiful! Many challenges arose and that’s when you truly find out what a company is about. Doing anything during Covid, with escalating costs and supply chain issues, isn’t easy and pools being the hottest home renovation, proved to have their own set of industry issues. But through all this, Lorenzo and Megan did their best to orchestrate trades, source materials and always address our concerns. For anyone considering undertaking such a project, you won’t find a more committed and honest company. These two honestly love what they do! We have laughed and cried together, sometimes in the trenches, but we’d do it all over again. We love the design, quality and heart that went into our pool!

PS. They love homemade treats and coffee, when putting in the 12 hour days!”

Linda Gourlay, North Cowichan BC

Lorenzo and Megan did a fantastic job building our lap pool that has turned out perfectly. They were extremely helpful, knowledgeable and always went the extra mile. We couldn’t have had a better experience. Thank you both.”

Bradley Potter, Gabriola Island BC

“Lorenzo and the team are amazing! The Pool turned up and was installed right on schedule and the install went very well. The pool has been amazing and has made our summer perfect! Lorenzo is very responsive even after the pool was in and has been extremely helpful with the pool care. I would highly recommend his services!!!”

Kieren Rasura, Victoria BC

We never have actually had a pool built by Lorenzo, but friends have and I have heard amazing things about him. Even after we contacted him knowing that he did not build our pool, he still was extremely professional and willing to help long after others often leave clients sitting waiting for support after the big job has been paid for. Having known 2 people Lorenzo has built a pool for both recommend him and his wife, and years later they remain satisfied. He genuinely cares that his clients remain satisfied for years to come.”

Robin Kelley, Victoria BC

We are BEYOND HAPPY with our pool! From purchase to install, Lorenzo and Megan made this an easy process for us. They bring quality and hard work to the table, they are timely and responsive. I really couldn’t say enough about our experience with these guys! Going forward I know we have their support with anything that comes up. Thank you for being amazing All Star Pools!”

Kimberly Young, Salt Spring Island BC

We were so lucky to connect with Lorenzo when we did! They say some things are just meant to be and that’s certainly been the case for us with All Star Pools and Lorenzo and Megan’s incredible customer service. From day one, Lorenzo was courteous, knowledgeable and incredibly honest – and we can’t say enough about the responsiveness of he and Megan! No matter when we reached out, they have always been quick to reply, even when they were busy on other jobs and out of cell service areas.

We were supported every step of the way, from yard prep work right up to install day. Thanks to Megan’s amazing scheduling (despite some shipping issues outside of their control), we now have our beautiful and professionally installed pool set up and ready for the summer! The team did an amazing job and we are most appreciative for the great work they’ve provided (and humor) and for the ongoing support they’ve offered.

Thank you, Lorenzo, Megan and team. You are definitely All Stars and we won’t hesitate to recommend you to others! ⭐️⭐️⭐️⭐️⭐️”

Jody Nunyrbsness, Duncan BC

“Megan and Lorenzo helped me achieve my dream of swimming in my own pool! They consulted with me, took the time to make sure I was going to get what I said I wanted and then they showed up to make it all come together. An awesome experience. Good Job creating a fabulous pool! Thanks 💐👏”

Linda Holmes, Gabriola Island BC

“Don’t delay getting your pool booked now with Lorenzo. With the demand on pools it’s best to get yours planned out now and you won’t regret it. Lorenzo is always there for us with any questions we have even if we ask the same ones each season. He will go to bat to ensure you get the quality and service you expect. Managing a pool is actually much easier than I expected but having a good plan and planning in advance is ideal.”

Mike and Stacey Fuller, Victoria BC

Lorenzo and Megan put in a new pool liner last year for us.  They also installed a variable speed pump. It was a fantastic experience all the way around. We recently got a hydro bill comparing usage to last year. Hydro was 67% lower than this time last year. The only difference was the new pump !!! We highly recommend this great couple ! Their work is outstanding !! They are a great couple !!

Judy Buerk, Pender Island BC

You can trust All Star Pools with their top notch service by Lorenzo and his team!”

Shane, Victoria BC

“All Star is 5 Star!”

Baslee Family, Victoria BC

Lorenzo and Megan are amazing humans and are super knowledgeable. The photo of my backyard says it all! Having a nearly 100 year old farm property, has design considerations to take into account. Extreme height elevations also needed addressing. Lorenzo isn’t just the passionate pool builder, he backs it with an engineering degree and good design sense. This relationship spanned nearly a year so we were more than happy to spend it with two people who not only did we trust, but really liked too!”

Jane Spencer, North Cowichan BC

All Star did an amazing job on our pool, we planned ahead and ordered in the fall for spring installation. Went very smooth and we get so many great comments on the liner they helped us pick out. I would recommend their services.”

Bret TB, Duncan BC

“We are Island Water Hauling. Often All Star Pools calls us to go to their pool sites to fill their new installations. Their work is excellent! The customers are always happy with the jobs that have been done which is the best recommendation there is!”

Cathy Andersen, Nanaimo BC

“Their team was very responsive, always responding in a timely fashion to my emails or phone calls. They were very easy to work with and very pleasant. They did run into some issues with the installation due to COVID and availability of materials but they were flexible in working with me to try to get me something up and running as quickly as possible. They ended up locating a different liner for the pool as the one that came with the kit was not available; the same thing happened with the heater. All in all, a good experience.”

Kim Cholette, Metchosin BC

“Thank you for doing such a professional job. The liner looks great and has received many complements. We have been in to Sun Valley as you suggested and got supplies to keep the pool looking good.

We will be passing your name on to friends as we are very impressed that the job took place when you said it would (a rare thing on SSI) and was done so well.”

Hope you have a good summer and hopefully a few quiet moments between all the jobs you have lined up. Cheers!”

Malcolm and Stephanie Bond, Saltspring Island BC

Lorenzo is a master at his craft and we are thrilled with the end product of our inground pool. His attention to detail ensured that everything went off without a hitch and was completed to perfection. The pool looks like it was always in our backyard and we are loving it!”

Janine Nagainis, Cobble Hill BC

Polite, friendly and experienced installation team helped move my above ground pool. I really appreciated everyone being on time and treating my pool and property with care and respect. Thank you so much!”

Tim Felbel, Victoria BC

“From the moment you make the decision to build a pool until completion the journey can be daunting. Luckily for use we were given a recommendation from a friend to contact Lorenzo. Best choice we could have made, he walked us through every step, informing us of pros and cons of design decisions, worked along side us during construction when there were portions we could look after such as site excavation(my husbands skill set) and facilitated excellent connections with other trades such as stone and concrete work. Both Lorenzo and Meghan always took the time to answer all our questions with a smile and having them on-site was always a pleasure. They showed up each and every time they said they would and were wonderful contractors to have on site because they cleaned up behind themselves leaving the site as they found it or better. We give them five stars all day long, and cannot thank them enough for helping us create our dream backyard. These are the type of folks we will be inviting back to our home to share a drink with by our pool this summer.”

Tracy Carson

Lorenzo came out and gave us the most solid advice when other contractors failed. He was a reliable, knowledgeable, old-fashioned gentleman (the kind that are becoming more few and far between). He’s your absolute go-to for Island based swim.”

Natalie Benson, Vancouver Island BC

Friendly and professional service. Lorenzo is always happy to support you and guide you to ensure that you enjoy your pool. Our go-to guy!”

Yarden Jordan Zilber, Victoria BC

“Lorenzo just re-lined the pool at our inn. Service was prompt, efficient and super friendly, price was reasonable, and result was outstanding. Highly recommend!”

Samantha Gardiner, Salt Spring Island BC

“Out of all the work I have had done on my place in the last few years, none comes with a higher recommendation than the work that Lorenzo and Megan did in making my pool dream come to life. We have a relatively small yard, in a town that doesn’t really like swimming pools as evidenced by their bylaws – but throughout the process of conception, to design, to completion, Megan and Lorenzo were there. Whether it was working on jumping through the hoops to get the building permit (included a legal letter from an engineer certifying the quality of the pool!), helping us with the design (we had no idea what we were doing beyond size), and working with us despite us being out of their area, I can honestly say I am beyond thrilled.

It doesn’t stop there though, the support that Lorenzo and Megan have provided has meant that I have gone from knowing nothing about pool ownership and maintenance to being confident in keeping my chemicals balanced and my pool operating effectively – knowing that if I ever get stuck, they are just a phone call away.

Because of their dedication I was able to begin swimming in August, and my family and I were still swimming in gorgeous 32 degree water throughout the winter. Not a week goes by that we don’t swim at least twice. Our pool is small, but efficient, costing me only an addition $40/month to keep it heated to 32 degrees – which truly means we can enjoy it all year round!!

Thanks Lorenzo and Megan for making our swimming dreams come true!!

Rob Vanbergen, Courtenay BC

“Lorenzo and Megan went above and beyond installing our new 24 above ground pool. We highly recommend All Star Pools if you are looking for exceptional customer service, efficiency, top notch, and we look forward too enjoying our new pool this Summer!! TY Lorenzo/ Megan”

Lana Amato, Cloverdale BC

“Amazing service all the way through.  I would highly recommend Lorenzo and Megan. They went above and beyond and it was appreciated.”

Dawn Hogarth, Salty Spring Island BC

“Friendly and professional service. Lorenzo is always happy to support you and guide you to ensure that you enjoy your pool. Our go-to guy!”

Yarden Jordan Zilber, Victoria BC

“We know Lorenzo many years 100% service very professional and friendly. He deserves more than 5 stars. Thank you very much.”

Tony & Sabine, Victoria BC

“You are beyond the best in the business. Customer service is first class! I highly recommend All Star Pools!”

Tony Woods, Victoria BC

We met Lorenzo after deciding we wanted to put a pool in our back yard. Lorenzo was prompt in showing up to go over all of our options when it came to pool design, size and placement. His expertise was evident and we ended up adopting a number of his recommendations based on his experience and at job completion we were happy we did.  Lorenzo’s follow up with us has also been spot on.  He is all about customer service! On top of all this, Lorenzo is just a really nice guy to deal with. We have no hesitation in recommending him to others and have in fact done so!”

Murray Mashford, Victoria BC

Lorenzo provides the highest service I have ever received. I was searching for an outdoor pool but really had no idea what was out there in terms of quality and affordability. I was referred to Lorenzo and found myself in the hands of incredible experience. Not only does Lorenzo know his product, but the extent to which he strives to ensure quality of service is beyond any expectations. Lorenzo is personable, engaging and truly wants his clients to be happy with their pool. Lorenzo doesn’t just sell and install pools- he provides an experience. Thank you Lorenzo !!!”

Houzz Review, Victoria BC

Highly recommended professional. We used the vinyl option, which cut the price by almost 50%. It turns out stunning, we absolutely love it”

Sarah Nguyen, Victoria BC

If you are looking to build a pool I can’t say enough about Lorenzo. We felt like we made the right decision right from our first meeting. Lorenzo’s knowledge and guidance with everything regarding pools was very appreciated. Lorenzo was professional, honest, and 100% reliable. Everything we were promised was delivered. We are so happy with the advice and the end product. Top notch quality and above and beyond service.”

Gary Bono, Victoria BC

Can’t tell you how much we appreciate your competence and expertise. You’re a breath of fresh air”

Sarah Wilson, Cobble Hill BC

A 10 all the way.  Excellent service, quality workmanship”

Marina and Vern, Shawnigan Lake BC

Lorenzo took over our job at a point where it looked like our pool could not be finished. He went above and beyond with his skill and determination to finish our pool well beyond our expectations. He continues to follow up and ensure we are happy with the job, he shows outstanding caring and dedication with his work. Great guy and definitely the best person we could have gone with. Highly recommended.”

Sapna Pabla, Langford BC

My comments are somewhat late but My wife and I feel the need to express our gratitude to Lorenzo for the fabulous care and attention we received during the ordering and installation of our pool. Despite the time of day or day of the week Lorenzo was always available and returned calls immediately. He was, and continues to be, extremely professional, respectful, and patient and although our pool was installed months ago he continues to give me feedback regarding ongoing upkeep and chemical needs. The quality and care he and his wife took when assembling the pool was first class. We would highly recommend Lorenzo to anyone looking to install both above and below ground pools.”

Jacques and Joanne Coglon, Campbell River BC

Lorenzo and Megan installed a new liner in our pool on Pender Island. From start to finish the experience was excellent. They exceeded our expectations throughout the process. Their standard of work is extremely high. It is apparent that they want to do the best possible job for their customers. They were fun to work with and maintained their sense of humour and professionalism in difficult conditions (heavy rain). We had contact with water hauling companies and pool equipment suppliers prior to the installation. They were universal in their praise for All Star Pools, commenting that they are the best in the business. We agree and have no hesitation recommending them. Thank you Lorenzo and Megan.”

Judy and Gary Buerk, Pender Island BC

All Star Pools by Lorenzo and Megan – a terrific duo that made my dreams come true! I have always wanted a swimming pool, and now I have one. Which wasn’t an easy thing – we live on a mountain with no flat surfaces. No problem, says Lorenzo! And while I’m sure there were many problems, he took care of all of them. They are committed to making sure their customers are happy. I highly recommend this team to take care of your pool wants and needs. Can’t wait for the summer when the grandkids will likely be here many times! Thank you, Megan and Lorenzo!”

Patricia Marsh, East Sooke, BC

Lorenzo was beyond awesome and we love our new pool. Super fast, super friendly and honest, trustworthy and most of all, made it all fun.

We recommend Lorenzo, Megan and the All Star team to anyone who’d need their services.

I’d go on and on, but the sun is shining and I have a beautiful pool to get myself into- right now!  Thanks Lorenzo!”

Stuart Turnbull, Victoria BC

Not only do you make magical pools, it is your passion, heart and integrity that make you head and shoulders above everyone else. To work with someone who is easy to get along with and so excited and passionate about his craft and who is top notch at said craft is a rarity! Well done!”

Sue Duval, Victoria BC

Just had our new Above Ground Pool Liner completed by Lorenzo. They did a Great Job !! Lorenzo showed up on the first phone call to provide us with an Estimate !! Kept us in the loop about when our Liner was arriving and called to advise us he was coming. Very professional job and the clean up was great. We would recommend Lorenzo and ALL STAR POOLS !!! Thank you very much, VERY IMPRESSED.”

Jan Renn, Vancouver Island BC

Lorenzo exceeded all expectations for service reliability and installation. Punctual and was easy to work with. He provided valuable input and advice while we considered options. Would highly recommend All Star Pools for residential pool construction”

Darwin and Laura Schellenberg, Saanich BC

Lorenzo’s installation services came recommended by a local pool store.  We were impressed from the beginning on how the initial quote was handled and communicated, to the installation through to the end.  Like many home owners, we had considered installing our own new pool kit ourselves.  At the end of the day, it’s just a kit, right?

However, the level of detail and hard work required to have your pool looking great for 20+ years should be left to a professional.  We were amazed by the amount of steps and detail required to ensure the pool was level and remained level after filling it with over a ton of water.

The pool has been well worth the investment and is now complete with a cedar deck and gets LOTS of use.  Don’t try and save money or cut corners on the install, my advice is to have it installed properly and Lorenzo’s advice and expertise is WELL worth the investment.”

Andrew and Selena Lowes, Shawnigan Lake BC

Lorenzo provides the highest service I have ever received.  I was searching for an outdoor pool but really had no idea what was out there in terms of quality and affordability.  I was referred to Lorenzo and found myself in the hands of incredible experience. Not only does Lorenzo know his product, but the extent to which he strives to ensure quality of service is beyond any expectations.  Lorenzo is personable, engaging, and truly wants his clients to be happy with their pool.  Lorenzo doesn’t just sell and install pools – he provides an experience.  Thank you Lorenzo!!!”

Emma Thomas, Saanich BC

We are SO happy we went with All Star Pools by Lorenzo to do our pool liner replacement. From the initial contact, on-site review, quote and prompt scheduling, we were absolutely impressed with the service we received.

Lorenzo’s knowledge, recommendations and SKILL put us at complete ease — which we did not have with other companies that we contacted. The quality of workmanship (I was lucky enough to watch the entire process) was beyond what we expected.

The pool liner design he recommended could not have been any better. We love it! Thank you SO much for being the absolute best in the swimming pool business. We will refer you to friends and family on Vancouver Island and Vancouver area.”

Jennifer Fabbri, Maple Bay BC

Lorenzo is simply the best. He was on budget, on time and always accessible, with a big smile and heart. I enjoyed working with Lorenzo (he made things quite painless) and I absolutely love my pool.”

Deborah Lovett, Oak Bay BC

We love our new pool! Thank you for doing such a fantastic job planning and building it. We had full confidence in you from start to finish and appreciated that even when the unexpected happened (large underground rocks) and other difficulties were encountered (endless rain) you found a way to work around the problem. Our pool was completed on budget and we couldn’t be happier with the finished product.

Also, your willingness to help us out by answering any question – and even coming by on short notice to explain things in person – is greatly appreciated. I’m positive you provide the best pool building and maintenance customer service in town!

Thanks again”

Janet and Eric Wieczorek, Saanich BC

Thanks Lorenzo! Awesome customer service and great job on the liner install!! We are loving the pool and enjoying the sunshine. Highly recommend to anyone needing pool service – Thanks again from Parksville!!”

Daryl Cain, Parksville BC

We could not be happier with the work we had done by Lorenzo and his team. After finding ourselves in a bind with our above ground pool installation, we were fortunate enough to be put into contact with Lorenzo; they were in our backyard within a week and had our pool up by the end of the day. They were professional, courteous and efficient. Would highly recommend to anyone needing pool services!”

Jennifer Elaine, Vancouver Island BC

Lorenzo sourced and installed a 15X30 above ground pool at my daughter’s home.

We were extremely impressed both with quality of the work and with the highly professional and attentive service that Lorenzo provided. Moreover, Lorenzo is man of very high ethical standards. It’s rare that I provide a reference for contractors, but I’m more than happy to recommend All Star Pools.”

Gwyn Morgan, North Saanich BC

We are absolutely thrilled with our new pool by All Star Pools by Lorenzo.  Lorenzo and his team are consummate professionals who possess the talent, skill, passion, enthusiasm, expertise, commitment, hard work and fun, which made working together a real pleasure.

From start to finish and ongoing, we were well advised, well educated, and always able to communicate with Lorenzo with any question or concern, no matter how small.  Their attention to perfection and every detail makes this company rise above the rest.  We got the feeling that they were as passionate and enthusiastic about our project as we were, and eager to please in every way.

With a fabulous heater, we are now able to extend our swim time by months and hours! Who’d have thought I’d be swimming on Mother’s Day in mid May in Victoria!  Wow, awesome! Thank you Lorenzo and your all-star team for making our pool dreams come true!”

Marla and Henry Berchard, Victoria BC

All Star is the perfect name for Lorenzo and his partner in crime Megan! They are in fact just that!  All Stars!!! Thank you both so much for stepping up and setting up our pool in a flash.  You have one very happy little boy and an even happier mum!!! Dad is not too thrilled with all the work he’s got left now building a deck hahahaha.  Thanks again you two for the prompt, reliable (hard to find nowadays) service!”

Charlotte Louise, Metchosin BC

Yes you guys have the best pool installation business! Everyone should use you guys for best pricing and service.  Proud of you both!”

Greg Stanley, Saanich BC

Lorenzo did an awesome job, they were helpful and informative every step of the way, excellent results.  We love our pool!!”

Dally Thomas, Parksville BC

Super clean work, superb craftsmanship, and a pleasure to work with.”

Jaz Foley, Duncan BC

Friendly and professional, absolutely recommend these lovely people.”

Amy Rempel, Shawnigan Lake BC

We have had an amazing experience working with Lorenzo and Megan of All Star Pools! We installed a new liner and coping that has completely updated our old tired pool.  So happy with the end result!  The service, support, and creative ideas from this couple is outstanding and we highly recommend them!”

Tricia Johnston, Central Saanich BC

I recently had Lorenzo and his partner install my pool liner and was thrilled at the wonderful job they did.  No one else would do the job because the pool has a deck around it, but this wasn’t even an issue for Lorenzo!  He took care of ordering the water and picking up pipes that were needed for the pump.  I would highly recommend this company.”

Patricia Blaine, Victoria BC

100% professional, 100% knowledgeable and  100% hardworking!!! This is an “All Star” team.  Thanks.”

Jennifer Trottier, Victoria BC

We engaged All Star Pools to consult on the installation of our 20’x40’ in ground pool which was completed June 2020. Both Lorenzo and Megan we invaluable resources to us throughout the entire process.

They were professional, prompt, and educated about all aspects of our pool (from digging the hole all the way through designing and ordering the pool kit, including pump, filter and heater). They also referred us to quality and efficient trades when required (cement, electrical, plumbing, water).  I would absolutely recommend the consulting services of All Star Pools.  The services we received were excellent.”

Julie and Tyler Ough, Cobble Hill BC

Amazing work by an awesome crew! Highly recommended and appreciated all their work and guidance through the project!”

They were professional, prompt, and educated about all aspects of our pool (from digging the hole all the way through designing and ordering the pool kit, including pump, filter and heater). They also referred us to quality and efficient trades when required (cement, electrical, plumbing, water).  I would absolutely recommend the consulting services of All Star Pools.  The services we received were excellent.”

Tom Langdon, Saltspring BC

Shanna and I were the lucky ones to be blessed with the team from All Star Pools by Lorenzo to come and save us from impending doom.  We were delayed building the base of the pool and then the weather took a turn.  Everywhere we turned we were told it was too late in the season for putting in the liner.  But there was no way we could leave this pool standing without water for the winter.  A quick discussion with Lorenzo and they rearranged their schedule and came over in a moments notice as there was a break in the weather. “

Steve Baslee, Victoria BC

You guys are top notch and very professional from consultation to installation.  Glad to have you as a client and for me to be able to have you install and supply my pool.  Def will continue to refer you to my clientele. Not surprised by all the positive reviews.  Keep rocking 2021.”

Shaun Mann, Duncan BC

Thanks again, you have the best service I have ever experienced.”

Tim Lefler, Victoria B

I think your personality, honesty, and assistance after the pool is completed really helps.  The customer doesn’t feel that they are on their own once it’s installed.  Meeting your wife, who is also very nice, also makes the customer feel like it’s a friendly, family business who cares about public perception and consumer confidence in pool maintenance well after the pool is installed.”

Jacques Coglon, Campbell River B

Great work on one of our job sites by All Star Pools by Lorenzo.  Always going the extra mile.  Thank you.”

LIDA Homes Inc, Victoria BC

This is the best possible care you can get from any installer, absolutely the best.”

Jennifer Trottier, Victoria B

Awesome service.  Did our pool inspection as well before we bought. Can’t say enough great things about Lorenzo!”

Denise de Frias, Central Saanich BC

Lorenzo and his crew were absolutely amazing to work with!

They were extremely friendly, prompt, always upbeat and very energetic. We really appreciated their honesty and assistance throughout the project. We started digging on April 6th and we’re swimming May 19th. We would highly recommend All Star Pools by Lorenzo to anyone looking for a new pool or renovating an existing one. Thank you for making our pool dream come true! We can’t wait for spring so we can start enjoying it again.”

Preston Family, Victoria BC