Testimonials


You are beyond the best in the business. Customer service is first class! I highly recommend All Star Pools”

~Tony Woods, Victoria BC

 

We met Lorenzo after deciding we wanted to put a pool in our back yard. Lorenzo was prompt in showing up to go over all of our options when it came to pool design, size and placement. His expertise was evident and we ended up adopting a number of his recommendations based on his experience and at job completion we were happy we did.  Lorenzo’s follow up with us has also been spot on.  He is all about customer service! On top of all this, Lorenzo is just a really nice guy to deal with. We have no hesitation in recommending him to others and have in fact done so!”

~Murray Mashford, Victoria BC

 

Lorenzo provides the highest service I have ever received. I was searching for an outdoor pool but really had no idea what was out there in terms of quality and affordability. I was referred to Lorenzo and found myself in the hands of incredible experience. Not only does Lorenzo know his product, but the extent to which he strives to ensure quality of service is beyond any expectations. Lorenzo is personable, engaging and truly wants his clients to be happy with their pool. Lorenzo doesn’t just sell and install pools- he provides an experience. Thank you Lorenzo !!!”

~Houzz Review, Victoria BC

 

Highly recommended professional. We used the vinyl option, which cut the price by almost 50%. It turns out stunning, we absolutely love it”

~Sarah Nguyen, Victoria BC

 

If you are looking to build a pool I can’t say enough about Lorenzo. We felt like we made the right decision right from our first meeting. Lorenzo’s knowledge and guidance with everything regarding pools was very appreciated. Lorenzo was professional, honest, and 100% reliable. Everything we were promised was delivered. We are so happy with the advice and the end product. Top notch quality and above and beyond service.”

~Gary Bono, Victoria BC

 

Can’t tell you how much we appreciate your competence and expertise. You’re a breath of fresh air”

~Sarah Wilson, Cobble Hill BC

 

A 10 all the way.  Excellent service, quality workmanship”

~Marina and Vern, Shawnigan Lake BC

 

Lorenzo took over our job at a point where it looked like our pool could not be finished. He went above and beyond with his skill and determination to finish our pool well beyond our expectations. He continues to follow up and ensure we are happy with the job, he shows outstanding caring and dedication with his work. Great guy and definitely the best person we could have gone with. Highly recommended.”

~Sapna Pabla, Langford BC

 

My comments are somewhat late but My wife and I feel the need to express our gratitude to Lorenzo for the fabulous care and attention we received during the ordering and installation of our pool. Despite the time of day or day of the week Lorenzo was always available and returned calls immediately. He was, and continues to be, extremely professional, respectful, and patient and although our pool was installed months ago he continues to give me feedback regarding ongoing upkeep and chemical needs. The quality and care he and his wife took when assembling the pool was first class. We would highly recommend Lorenzo to anyone looking to install both above and below ground pools.”

~Jacques and Joanne Coglon, Campbell River BC

 

Lorenzo and Megan installed a new liner in our pool on Pender Island. From start to finish the experience was excellent. They exceeded our expectations throughout the process. Their standard of work is extremely high. It is apparent that they want to do the best possible job for their customers. They were fun to work with and maintained their sense of humour and professionalism in difficult conditions (heavy rain). We had contact with water hauling companies and pool equipment suppliers prior to the installation. They were universal in their praise for All Star Pools, commenting that they are the best in the business. We agree and have no hesitation recommending them. Thank you Lorenzo and Megan.”

~Judy and Gary Buerk, Pender Island BC

 

All Star Pools by Lorenzo and Megan – a terrific duo that made my dreams come true! I have always wanted a swimming pool, and now I have one. Which wasn’t an easy thing – we live on a mountain with no flat surfaces. No problem, says Lorenzo! And while I’m sure there were many problems, he took care of all of them. They are committed to making sure their customers are happy. I highly recommend this team to take care of your pool wants and needs. Can’t wait for the summer when the grandkids will likely be here many times! Thank you, Megan and Lorenzo!”

~Patricia Marsh, East Sooke, BC

 

Lorenzo was beyond awesome and we love our new pool. Super fast, super friendly and honest, trustworthy and most of all, made it all fun.
We recommend Lorenzo, Megan and the All Star team to anyone who’d need their services.
I’d go on and on, but the sun is shining and I have a beautiful pool to get myself into- right now!  Thanks Lorenzo!”

~Stuart Turnbull, Victoria BC

 

Not only do you make magical pools, it is your passion, heart and integrity that make you head and shoulders above everyone else. To work with someone who is easy to get along with and so excited and passionate about his craft and who is top notch at said craft is a rarity! Well done!”

~Sue Duval, Victoria BC

 

Just had our new Above Ground Pool Liner completed by Lorenzo. They did a Great Job !! Lorenzo showed up on the first phone call to provide us with an Estimate !! Kept us in the loop about when our Liner was arriving and called to advise us he was coming. Very professional job and the clean up was great. We would recommend Lorenzo and ALL STAR POOLS !!! Thank you very much, VERY IMPRESSED.”

~Jan Renn,Vancouver Island BC

 

Lorenzo exceeded all expectations for service reliability and installation. Punctual and was easy to work with. He provided valuable input and advice while we considered options. Would highly recommend All Star Pools for residential pool construction”

~Darwin and Laura Schellenberg, Saanich BC

 

Lorenzo’s installation services came recommended by a local pool store.  We were impressed from the beginning on how the initial quote was handled and communicated, to the installation through to the end.  Like many home owners, we had considered installing our own new pool kit ourselves.  At the end of the day, it’s just a kit, right?  However, the level of detail and hard work required to have your pool looking great for 20+ years should be left to a professional.  We were amazed by the amount of steps and detail required to ensure the pool was level and remained level after filling it with over a ton of water.
The pool has been well worth the investment and is now complete with a cedar deck and gets LOTS of use.  Don’t try and save money or cut corners on the install, my advice is to have it installed properly and Lorenzo’s advice and expertise is WELL worth the investment.”

~Andrew and Selena Lowes, Shawnigan Lake BC

 

Lorenzo provides the highest service I have ever received.  I was searching for an outdoor pool but really had no idea what was out there in terms of quality and affordability.  I was referred to Lorenzo and found myself in the hands of incredible experience. Not only does Lorenzo know his product, but the extent to which he strives to ensure quality of service is beyond any expectations.  Lorenzo is personable, engaging, and truly wants his clients to be happy with their pool.  Lorenzo doesn’t just sell and install pools – he provides an experience.  Thank you Lorenzo!!!”

~Emma Thomas, Saanich BC

 

Dear Lorenzo,
We love our new Arctic Spas hot tub! You were absolutely right when you said these tubs were the best on the market, and we’re very glad we listened to you. Our Tundra Signature tub has comfortable contoured seats, plenty of jets with adjustable flow, and an easy-to-use console. My teenagers love the extra seating (more friends = more fun) and my husband and I love that we can just flip back the cover and hop in for a jet massage or a quiet soak with the Northern Lights illuminated whenever we want. It’s the perfect family experience and everything about this tub is quality.

Also, thank you for your amazing customer service. You handled everything, from the initial site visit and consultation to the order, installation and delivery so well that there was literally nothing for us to do. We have received several compliments (including one from the contractor who built our house) on the quality of the platform deck you built to raise the tub to the level of our sundeck – in his words, “THAT’s built to last! Nice job.

You’re a great communicator and we appreciated your help with the set up and follow up on how to care for our tub. We know we can call you if we ever have any questions or need some help. Thanks again, and all the best.”

~Janet and Eric Wieczorek, Saanich BC

 

We are SO happy we went with All Star Pools by Lorenzo to do our pool liner replacement. From the initial contact, on-site review, quote and prompt scheduling, we were absolutely impressed with the service we received.

Lorenzo’s knowledge, recommendations and SKILL put us at complete ease — which we did not have with other companies that we contacted. The quality of workmanship (I was lucky enough to watch the entire process) was beyond what we expected.

The pool liner design he recommended could not have been any better. We love it! Thank you SO much for being the absolute best in the swimming pool business. We will refer you to friends and family on Vancouver Island and Vancouver area.”

~Jennifer Fabbri, Maple Bay BC

 

Lorenzo is simply the best. He was on budget, on time and always accessible, with a big smile and heart. I enjoyed working with Lorenzo (he made things quite painless) and I absolutely love my pool.”

~Deborah Lovett, Oak Bay BC

 

We love our new pool! Thank you for doing such a fantastic job planning and building it. We had full confidence in you from start to finish and appreciated that even when the unexpected happened (large underground rocks) and other difficulties were encountered (endless rain) you found a way to work around the problem. Our pool was completed on budget and we couldn’t be happier with the finished product.

Also, your willingness to help us out by answering any question – and even coming by on short notice to explain things in person – is greatly appreciated. I’m positive you provide the best pool building and maintenance customer service in town!

Thanks again”

~Janet and Eric Wieczorek, Saanich BC

 

Thanks Lorenzo! Awesome customer service and great job on the liner install!! We are loving the pool and enjoying the sunshine. Highly recommend to anyone needing pool service – Thanks again from Parksville!!

~Daryl Cain, Parksville BC

 

We could not be happier with the work we had done by Lorenzo and his team. After finding ourselves in a bind with our above ground pool installation, we were fortunate enough to be put into contact with Lorenzo; they were in our backyard within a week and had our pool up by the end of the day. They were professional, courteous and efficient. Would highly recommend to anyone needing pool services!”

~Jennifer Elaine, Vancouver Island BC

 

Lorenzo sourced and installed a 15X30 above ground pool at my daughter’s home.

We were extremely impressed both with quality of the work and with the highly professional and attentive service that Lorenzo provided. Moreover, Lorenzo is man of very high ethical standards. It’s rare that I provide a reference for contractors, but I’m more than happy to recommend All Star Pools.”

 ~Gwyn Morgan, North Saanich BC

 

We are absolutely thrilled with our new pool by All Star Pools by Lorenzo.  Lorenzo and his team are consummate professionals who possess the talent, skill, passion, enthusiasm, expertise, commitment, hard work and fun, which made working together a real pleasure.

From start to finish and ongoing, we were well advised, well educated, and always able to communicate with Lorenzo with any question or concern, no matter how small.  Their attention to perfection and every detail makes this company rise above the rest.  We got the feeling that they were as passionate and enthusiastic about our project as we were, and eager to please in every way.

With a fabulous heater, we are now able to extend our swim time by months and hours! Who’d have thought I’d be swimming on Mother’s Day in mid May in Victoria!  Wow, awesome! Thank you Lorenzo and your all-star team for making our pool dreams come true!”

~ Marla and Henry Berchard, Victoria BC

 

All Star is the perfect name for Lorenzo and his partner in crime Megan! They are in fact just that!  All Stars!!! Thank you both so much for stepping up and setting up our pool in a flash.  You have one very happy little boy and an even happier mum!!! Dad is not too thrilled with all the work he’s got left now building a deck hahahaha.  Thanks again you two for the prompt, reliable (hard to find nowadays) service!”

~ Charlotte Louise, Metchosin BC

 

Yes you guys have the best pool installation business! Everyone should use you guys for best pricing and service.  Proud of you both!”

~ Greg Stanley, Saanich BC

 

Lorenzo did an awesome job, they were helpful and informative every step of the way, excellent results.  We love our pool!!”

~ Dally Thomas, Parksville BC

 

Super clean work, superb craftsmanship, and a pleasure to work with.”

~ Jaz Foley, Duncan BC

 

Friendly and professional, absolutely recommend these lovely people.”

~ Amy Rempel, Shawnigan Lake BC

 

We have had an amazing experience working with Lorenzo and Megan of All Star Pools! We installed a new liner and coping that has completely updated our old tired pool.  So happy with the end result!  The service, support, and creative ideas from this couple is outstanding and we highly recommend them!”

~ Tricia Johnston, Central Saanich BC

 

I recently had Lorenzo and his partner install my pool liner and was thrilled at the wonderful job they did.  No one else would do the job because the pool has a deck around it, but this wasn’t even an issue for Lorenzo!  He took care of ordering the water and picking up pipes that were needed for the pump.  I would highly recommend this company.”

~Patricia Blaine, Victoria BC

 

100% professional, 100% knowledgeable and  100% hardworking!!! This is an “All Star” team.  Thanks.”

~Jennifer Trottier, Victoria BC

 

We engaged All Star Pools to consult on the installation of our 20’x40’ in ground pool which was completed June 2020. Both Lorenzo and Megan we invaluable resources to us throughout the entire process.

They were professional, prompt, and educated about all aspects of our pool (from digging the hole all the way through designing and ordering the pool kit, including pump, filter and heater). They also referred us to quality and efficient trades when required (cement, electrical, plumbing, water).  I would absolutely recommend the consulting services of All Star Pools.  The services we received were excellent.”

~Julie and Tyler Ough, Cobble Hill BC

 

Amazing work by an awesome crew! Highly recommended and appreciated all their work and guidance through the project!”

~Tom Langdon, Saltspring BC

 

Shanna and I were the lucky ones to be blessed with the team from All Star Pools by Lorenzo to come and save us from impending doom.  We were delayed building the base of the pool and then the weather took a turn.  Everywhere we turned we were told it was too late in the season for putting in the liner.  But there was no way we could leave this pool standing without water for the winter.  A quick discussion with Lorenzo and they rearranged their schedule and came over in a moments notice as there was a break in the weather. “

~Steve Baslee, Victoria BC

 

You guys are top notch and very professional from consultation to installation.  Glad to have you as a client and for me to be able to have you install and supply my pool.  Def will continue to refer you to my clientele. Not surprised by all the positive reviews.  Keep rocking 2021.”

~Shaun Mann, Duncan BC

 

Thanks again, you have the best service I have ever experienced.”

~Tim Lefler, Victoria B

 

I think your personality, honesty, and assistance after the pool is completed really helps.  The customer doesn’t feel that they are on their own once it’s installed.  Meeting your wife, who is also very nice, also makes the customer feel like it’s a friendly, family business who cares about public perception and consumer confidence in pool maintenance well after the pool is installed.”

~Jacques Coglon, Campbell River B

 

Great work on one of our job sites by All Star Pools by Lorenzo.  Always going the extra mile.  Thank you.”

~LIDA Homes Inc, Victoria BC

 

This is the best possible care you can get from any installer, absolutely the best”

~Jennifer Trottier, Victoria B

 

Awesome service.  Did our pool inspection as well before we bought. Can’t say enough great things about Lorenzo!”

~Denise de Frias, Central Saanich BC

 

Lorenzo and his crew were absolutely amazing to work with!

They were extremely friendly, prompt, always upbeat and very energetic. We really appreciated their honesty and assistance throughout the project. We started digging on April 6th and we’re swimming May 19th. We would highly recommend All Star Pools by Lorenzo to anyone looking for a new pool or renovating an existing one. Thank you for making our pool dream come true! We can’t wait for spring so we can start enjoying it again.”

~Preston Family, Victoria BC